Your Ecowaste Account

If you’re a current customer or just signed up for service, here’s how to get your online account set up:.

1. Go to the customer payment portal.
2. Select “First time? Click here to register.”
3. Enter your information and click “Register.”
4. Once logged in, select “Manage Pay Accounts.”
5. Use the drop-down to add a bank account or credit card, then select “Add Account.”
6. To enroll in AutoPay, check the box next to your account information and select “Confirm Changes.”
7. Add “invoices@ecowastesol.com” to your safe senders list so billing emails don’t end up in spam.

You’ll need your 6-digit customer account number to register. It’s on your most recent invoice. Can’t find it? Give your local team a call, they’ll get you sorted.

Your account number is 6 digits and lives in two places: on your most recent paper or emailed invoice, or in the payment portal if you’ve already logged in (it’s the first six digits shown, including any leading zeros).

If you’re still stuck, just call your local office.

1. Log in to your account.
2. Click your account number in the top navigation bar.
3. Update your information under “Contact Information” and save.

Need to change your service address? Give us a call, that one we handle person-to-person.

1. Go to the payment portal.
2. Select “Forgot your password? Click here for assistance.”
3. Enter the email address on your account.
4. Follow the reset instructions sent to your inbox.
5. Make sure “invoices@ecowastesol.com” is in your safe senders list so the reset email comes through.

Still locked out? Call your local team and we’ll get you back in.

First, check your spam and trash folders for invoices@ecowastesol.com. If it’s there, mark it as safe and add the address to your contacts.

If you’re still not seeing anything after that, reach out to your local customer service team and we’ll take a look.